CUSTOMER CASE

Less downtime, more drive time:
Why ATV Services Scotland trusts KENDA Bear Claw tires

When you’re operating in some of the UK’s harshest terrain, good tires are essential. From sharp rocks to muddy slopes, ATV Services Scotland’s customers rely on all-terrain vehicles to power through extreme conditions.

But tough ground isn’t the only challenge: long lead times and post-Brexit supply pressures have made fast, reliable tire supply more critical than ever.

This is the story of how the KENDA Bear Claw XL became the go-to upgrade for durability, grip, and fast turnaround in Scotland’s rugged backcountry.

Rugged terrain and customer demand for oversized, durable tires

KENDA Bear Claw XL tires

Fewer customer issues, quick turnaround in service, strong long-term partnership

ATV Services Scotland has been a leading provider of all-terrain vehicles and accessories for over 30 years.

With four locations across Scotland, they offer sales, parts, repairs, and servicing of ATVs and UTVs for farmers, forestry workers, gamekeepers, and outdoor professionals who depend on durable equipment for everyday operations.

Industry: ATV/UTV Sales & Service 
Solution: The KENDA K299A Bear Claw XL

Lorna Rae
Group Aftersales Manager
AVT Services Scotland

www.atvservices.com

CHALLENGE

Uniquely tough terrain and long wait times

ATV Services Scotland operates in some of the UK’s harshest terrain. From farmers to forestry workers, their customers depend on ATVs to navigate wet, rocky, and uneven ground every day.

To meet the landscape’s unique challenges, ATV Services Scotland must offer tires that can handle sharp rocks, heavy loads, and slippery slopes – while being cost-effective.

But durability alone is not enough. ATVs are critical to their customer’s daily operations, so it is essential for ATV Services Scotland to keep their customers moving with fast availability and minimal downtime. And post-Brexit supply chain delays have only increased the pressure to deliver quickly and reliably

Wait times and supply issues were big concerns for us. We needed a durable solution to reduce cost of ownership and downtime which KENDA as our partner has ensured.

SOLUTION

“The Bear Claw upgrade”

To handle the rugged terrain, ATV Services Scotland needed an oversized tire that delivered durability, grip, and value. The KENDA Bear Claw XL quickly became the go-to solution – and has remained so for over a decade. 

The Bear Claw XL spreads the machine’s weight better and handles the terrain perfectly. It’s a standout tire for our ATV customers because of its traction and durability.

The even weight distribution comes from a wider tread – 10” in the front and 12.5” in the back – ensuring better traction, stability, and control on sharp rocks, muddy slopes, and uneven ground.

For ATV Services Scotland, the Bear Claw XL’s seamless fit on both original and aftermarket wheels makes it a simple, cost-effective upgrade, with no need for extra parts or adjustments.

The Bear Claw XL

A rugged 6-ply utility tire built for tough off-road use. With deep tread and side knobs, it grips well in mud and rough terrain. Its reinforced casing resists punctures, and central lugs boost traction and control. Easy to mount and made for demanding work.

RESULT

Dependability that keeps customers moving

By consistently meeting customer expectations, the Bear Claw XL provides both the reliability and durability that is needed –no matter the terrain.

This gives ATV services Scotland:

  • Faster turnaround in the workshop:
    With consistent stock and easy fitment, the Bear Claw XL allows technicians to complete replacements and upgrades quickly -no need for additional parts or wheel changes.
  • Minimal downtime for customers:
    Having the right tires on hand means vehicles are back in action fast – even during critical periods like lambing season, when every hour matters.
  • Fewer issues, happier customers:
    The durability and quality of KENDA tires have significantly reduced complaints and call-backs, boosting customer satisfaction and trust.

Beyond the product, partnering with KENDA has delivered clear, day-to-day benefits for ATV Services Scotland – both in the workshop and out in the field. Whether it’s a last-minute repair or a seasonal rush, KENDA’s reliable supply has helped ATV Services Scotland keep their customers moving. 

We’ve had countless times where access to KENDA tyres meant we could get a customer back up and running within 24 hours. That’s a major asset to our business.

 After more than a decade of collaboration, KENDA has become an integral part of ATV Services Scotland’s offering. The Bear Claw XL is now the go-to upgrade, trusted for its consistent quality and performance in harsh Scottish conditions.

With dependable supply, responsive support, and products that meet customer needs, KENDA remains a valued long-term partner – ready to grow alongside their business.

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